Simba Travelcare is one of the most reputable and reliable Travel Management Companies in Uganda. With more than 12 years’ experience in corporate travel management, we are an independent, Uganda-owned company. With headquarters in Kampala, the company enjoys full IATA Accreditation and was incorporated on 24 March, 2005 under the laws of Uganda to offer premier travel services to business clients from around the world.
Our company ethos is solidly based on four strong foundations:
- Our people
- Our service
- Our technology
- Our commitment to quality
Quite simply, the Simba Travelcare Team is the best in the business. Comprised of highly trained experts in travel, our professional team members are always eager to go that extra mile when it comes to assisting our customers so that they get things right every single time. Your personal Travelcare consultant will become an extension of your business and an expert on your individual business travel requirements.
We fully understand that we have to earn your business with every phone call or email inquiry we receive. We take a powerful hands-on approach that satisfies all of our customers from the Managing Director down through the ranks. We know that it’s the little things that make a big difference when it comes to travel – such as making sure you get your preferred seat, taking care of your online check-in and/or recording your frequent flyer number so you don’t miss out.
Technology is constantly changing and improving, particularly in the travel industry. We are committed to keeping abreast of all changes and have invested heavily in cutting edge digital tools to support our team of experts as they make sure you get access to the best deals available at any given time.
We enjoy the honour of being the only travel management company in Uganda to have achieved ISO 2009:2015 Certification. This Certificate is in recognition of our commitment to deliver an excellent quality business travel service, backed by our consistent success in anticipating and identifying market dynamics.
“For over five years we have received an extremely helpful and efficient service from Simba Travelcare. As far as I can remember their service have been truly 24/7, and because of this excellent cover, sudden unexpected changes in itinerary have never resulted in any travel upsets.”
William Athill – Director Ibex Oil Exploration Services, Tanzania
“I have used Simba Travelcare for the past 6 years for my business and holiday flight bookings. 3 times I have been left in African airports due airlines cancelling flights and the Simba team have always been available 24 hours to ensure that a plan is made to secure my onward flights and accommodation and obtain full refunds for my cancelled flights. Certainly going the extra mile when contacted at ridiculous hours in the morning. The team are very efficient and timeous with requests for flights and options available.”
James Bowmaker – Sales & Distribution Director Nile Breweries Limited
“The Simba Travelcare team give VIP service at competitive prices. For business it’s particularly important if you have to change flights or need assistance while trying to concentrate on important meetings. Would recommend Declan Peppard and his team as one of the best travel outlets in East Africa.”
Charles Chapman – Non Executive Director UMEME
“Simba Travelcare – cares about my travel and your staff are always friendly, helpful and professional in making sure that travel is still a pleasure and not a trial. I for one would always recommend you to anyone looking for that special routing or assistance – which the internet or the call centre can’t figure out.”
Paul Sherwen – International Sports Commentator (Cycling)
Simba Travelcare with its culture of service excellence and distinction is the region’s most innovative travel management company. Our dedication to quality and the talents of our Travelcare team ensure that we are the industry leader whose growth and success is firmly anchored in our values, integrity and dedication to customer service. Get in touch now to enhance all your future business travel arrangements.