Simba Travelcare is one of Uganda’s most reputable Travel Management Companies. We are an independent Uganda-owned and managed company with over 12 years’ experience in corporate travel management. Headquartered in Kampala, the company was incorporated on 24th March 2005 under the laws of Uganda and is fully IATA Accredited.
We stand on four strong foundations; our people, our service, our technology and our commitment to quality.
Simply stated, The Simba Travelcare team is the best in the business! Our team is highly trained, truly professional and eager to go the extra mile to assist customers and to get things right all the time. They will become an extension of your business and an expert on your travel requirements.
With our empathetic understanding that we need to earn your business with every phone call or email inquiry received, we have adopted a strong hands-on approach to handling our customers’ right from the Managing Director down the ranks. We understand that it is the little things that make a big difference; ensuring that you get your preferred seat, checking you in online and/or recording your frequent flyer number.
In our industry, technology is constantly evolving and we have kept abreast of these changes and invested heavily to ensure we have the very latest and best tools to support our entire team, ultimately ensuring that you get access to the best deals around.
Our remarkable achievements include the honor of being the only travel management company in Uganda to be ISO 2009:2015 Certified. It comes as recognition of our commitments to total quality in our business and our consistent efforts in anticipating and identifying market dynamics and requirements.
“For over five years we have received an extremely helpful and efficient service from Simba Travelcare. As far as I can remember their service have been truly 24/7, and because of this excellent cover, sudden unexpected changes in itinerary have never resulted in any travel upsets.”
William Athill – Director Ibex Oil Exploration Services, Tanzania
“I have used Simba Travelcare for the past 6 years for my business and holiday flight bookings. 3 times I have been left in African airports due airlines cancelling flights and the Simba team have always been available 24 hours to ensure that a plan is made to secure my onward flights and accommodation and obtain full refunds for my cancelled flights. Certainly going the extra mile when contacted at ridiculous hours in the morning. The team are very efficient and timeous with requests for flights and options available.”
James Bowmaker – Sales & Distribution Director Nile Breweries Limited
“The Simba Travelcare team give VIP service at competitive prices. For business it’s particularly important if you have to change flights or need assistance while trying to concentrate on important meetings. Would recommend Declan Peppard and his team as one of the best travel outlets in East Africa.”
Charles Chapman – Non Executive Director UMEME
“Simba Travelcare – cares about my travel and your staff are always friendly, helpful and professional in making sure that travel is still a pleasure and not a trial. I for one would always recommend you to anyone looking for that special routing or assistance – which the internet or the call centre can’t figure out.”
Paul Sherwen – International Sports Commentator (Cycling)
Simba Travelcare is the most innovative travel management company throughout the region, creating a culture of service excellence and distinction. Through our pledge to quality of service, and the talent of our people, we are an innovative industry leader whose growth and success is anchored by our values, integrity and dedication to customer service.