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Travel Management


We are passionate about taking hassles and frustrations out of travel booking.
We believe that the best way to serve our clients, is to understand “why” they are travelling and to understand the nature of their business. The more involved we get, the more value we will add.

We are passionate about travel, especially client service.  With over 14 years of experience in the travel industry, we will do anything to make sure all of your needs are met.  We believe that travel services should be personal, done with efficiency, and be based on honesty and transparency.  That is exactly what we will offer you at Simba Travelcare.

 Corporate Travel Management with 24/7 Support

It can be a challenge when dealing with airlines and hotels and we’re speaking from first-hand experience! Not to mention weather conditions, strikes etc and we all know that the airline office only operates between 9 and 5. Our team are always available and you will not be put on hold as with the airline call-centres.

Our team of highly trained, truly professional and eager to go the extra mile will assist customers and get things right, all the time. That’s the Simba Travelcare way!

We are accessible 24/7, no matter what time, day or night, there will always be one of us at hand to provide whatever travel assistance is needed. Our 24/7 telephone number is +256 772 222 228.

 

Changes & Reservations

Meetings often run over time and need to be rescheduled, itineraries change and when they do you are left with navigating multiple websites and put on hold with airline call centres in order to make the changes.

One call or email to our Simba Travelcare consultant will sort everything out.  We can hold reservations for a period of time before you need to confirm.  This cannot be done with low-cost carriers (LCC’S) and most airline websites where instant payment is needed.  Once you submit payment any changes thereafter will cost you money – sometimes a lot.

First things first – Traveler Security and Duty of Care

In an increasingly uncertain world you owe it to your employees to them safe
and informed when they are travelling on business. If your employees book
online, chances are you do not have proper visibility as to exactly where
they are in the event of a terrorist incident, a storm, earthquake, strike,
etc. if your travelers book through us, our travel consultants will contact
and assist them in the event of an emergency. When one of our clients are
affected, we take swift and decisive action to contact them and arrange new
flights, hotel reservations, security updates etc, no matter what time, day
or night, there will always be one of us at hand. Just contact us.

+ Value added

 Corporate Travel Management with 24/7 Support

It can be a challenge when dealing with airlines and hotels and we’re speaking from first-hand experience! Not to mention weather conditions, strikes etc and we all know that the airline office only operates between 9 and 5. Our team are always available and you will not be put on hold as with the airline call-centres.

Our team of highly trained, truly professional and eager to go the extra mile will assist customers and get things right, all the time. That’s the Simba Travelcare way!

We are accessible 24/7, no matter what time, day or night, there will always be one of us at hand to provide whatever travel assistance is needed. Our 24/7 telephone number is +256 772 222 228.

 

Changes & Reservations

Meetings often run over time and need to be rescheduled, itineraries change and when they do you are left with navigating multiple websites and put on hold with airline call centres in order to make the changes.

One call or email to our Simba Travelcare consultant will sort everything out.  We can hold reservations for a period of time before you need to confirm.  This cannot be done with low-cost carriers (LCC’S) and most airline websites where instant payment is needed.  Once you submit payment any changes thereafter will cost you money – sometimes a lot.

+ What we do

First things first – Traveler Security and Duty of Care

In an increasingly uncertain world you owe it to your employees to them safe
and informed when they are travelling on business. If your employees book
online, chances are you do not have proper visibility as to exactly where
they are in the event of a terrorist incident, a storm, earthquake, strike,
etc. if your travelers book through us, our travel consultants will contact
and assist them in the event of an emergency. When one of our clients are
affected, we take swift and decisive action to contact them and arrange new
flights, hotel reservations, security updates etc, no matter what time, day
or night, there will always be one of us at hand. Just contact us.

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CONTACT INFO

Simba Travelcare is the most innovative travel management company throughout the region, creating a culture of service excellence and distinction. Through our pledge to quality of service, and the talent of our people, we are an innovative industry leader whose growth and success is anchored by our values, integrity and dedication to customer service.