Travel Management

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Travel Management


Simba Travelcare’s Team of expert travel specialists are all dedicated to taking the frustrations and hassles out of the travel booking process.

We believe that the best way to deliver an excellent service to our clients is to understand “why” they are travelling and to comprehend the nature of their individual business requirements.  The more involved we are, the more value we will add in order to ensure that all of your business travel experiences are simple, seamless and satisfying.

We’re passionate about travel and committed to delivering an excellent travel service for each individual business client.  We have more than 14 years’ experience in the business travel sector which enables us to ensure that your business travel goes smoothly every time.

We aim to deliver great customer service every single time and always go the extra mile to ensure that your specific individual needs are met.

At Travelcare, we believe that travel services should be personal, carried out in an efficient manner, and based on honesty and transparency, giving our clients the confidence they need that every element is taken care of when travelling for business purposes.  We take care of the details, we take care of your travel arrangements and we take care of you, our valued client.

24/7 Support

  • Dealing with airlines and hotels can be stressful and challenging. When you bring weather conditions and local strikes into the equation it adds an extra layer of stress, especially with airline offices only operating from 9 – 5.  Our team is always available on a round-the-clock basis to sort out any problems and ensure that your travel plans go smoothly every time (and we won’t put you on hold).
  • Our highly-trained travel professionals will always go the extra mile to help you and make sure that everything is right, every time. That’s the Simba Travelcare guarantee!
  • We are available 24/7, no matter what time, day or night. One of our travel experts will always be at hand to provide you with whatever type of travel assistance you need – just pick up the phone and call our 24/7 Travelcare line on +256 772 222 228.

 

Changes & Reservations

  • Our friendly travel care experts understand that meetings will often run overtime and need to be rescheduled, that itineraries may change at short notice, leaving you navigating several websites and making multiple phone calls in order to keep up with the changes. This is time-consuming and stressful for you, so we’re here to help.
  • One call or email to a Simba Travelcare consultant will take the load off your shoulders and leave you free to focus on your business. We will hold reservations for a period of time before you need to confirm – an option that’s not available with low cost carriers (LCCs).  Most airline websites demand instant payment, often resulting in costly changes if your itinerary is revised.  We make sure that you have the time necessary to finalise your business arrangements before you submit payment.

First things first – Traveler Security and Duty of Care

In an increasingly uncertain world you owe it to your employees to them safe
and informed when they are travelling on business. If your employees book
online, chances are you do not have proper visibility as to exactly where
they are in the event of a terrorist incident, a storm, earthquake, strike,
etc. if your travelers book through us, our travel consultants will contact
and assist them in the event of an emergency. When one of our clients are
affected, we take swift and decisive action to contact them and arrange new
flights, hotel reservations, security updates etc, no matter what time, day
or night, there will always be one of us at hand. Just contact us.

+ Value added

24/7 Support

  • Dealing with airlines and hotels can be stressful and challenging. When you bring weather conditions and local strikes into the equation it adds an extra layer of stress, especially with airline offices only operating from 9 – 5.  Our team is always available on a round-the-clock basis to sort out any problems and ensure that your travel plans go smoothly every time (and we won’t put you on hold).
  • Our highly-trained travel professionals will always go the extra mile to help you and make sure that everything is right, every time. That’s the Simba Travelcare guarantee!
  • We are available 24/7, no matter what time, day or night. One of our travel experts will always be at hand to provide you with whatever type of travel assistance you need – just pick up the phone and call our 24/7 Travelcare line on +256 772 222 228.

 

Changes & Reservations

  • Our friendly travel care experts understand that meetings will often run overtime and need to be rescheduled, that itineraries may change at short notice, leaving you navigating several websites and making multiple phone calls in order to keep up with the changes. This is time-consuming and stressful for you, so we’re here to help.
  • One call or email to a Simba Travelcare consultant will take the load off your shoulders and leave you free to focus on your business. We will hold reservations for a period of time before you need to confirm – an option that’s not available with low cost carriers (LCCs).  Most airline websites demand instant payment, often resulting in costly changes if your itinerary is revised.  We make sure that you have the time necessary to finalise your business arrangements before you submit payment.
+ What we do

First things first – Traveler Security and Duty of Care

In an increasingly uncertain world you owe it to your employees to them safe
and informed when they are travelling on business. If your employees book
online, chances are you do not have proper visibility as to exactly where
they are in the event of a terrorist incident, a storm, earthquake, strike,
etc. if your travelers book through us, our travel consultants will contact
and assist them in the event of an emergency. When one of our clients are
affected, we take swift and decisive action to contact them and arrange new
flights, hotel reservations, security updates etc, no matter what time, day
or night, there will always be one of us at hand. Just contact us.

Want to find out more?

Want to find out how your business travel arrangements can benefit from our services?

CONTACT INFO

Simba Travelcare is the most innovative travel management company throughout the region, creating a culture of service excellence and distinction. Through our pledge to quality of service, and the talent of our people, we are an innovative industry leader whose growth and success is anchored by our values, integrity and dedication to customer service.