We know that you have probably visited many websites, at various times, all telling you how good they are. And you are probably thinking that we are all the same; so what is so different about Simba Travelcare?
Simply stated, the Simba Travelcare team is the best in the business! Highly trained, truly professional and eager to go the extra mile to assist customers and to get things right, all the time. We are available and accessible 24/7, no matter what time, day or night, there will always be one of us at hand to provide whatever travel assistance is needed.
We have adopted a strong hands-on approach to handling our customers, right from the Managing Director down the ranks, driven by our empathetic understanding that we need to earn your business with every phone call or email enquiry received. Our focus and dedication to excellence in customer service is absolute and will not be compromised. We simply deliver what you want, when you want it and how you want it.
Technology in our industry is constantly evolving and we have kept abreast of these changes and invested heavily to ensure that we have the very latest and best tools to support our entire team, ultimately ensuring that you get access to the best deals around.
We are committed to total quality in our business, that’s why we are currently the only ISO Certified travel agency in Uganda. Give us a chance – we will not disappoint you.
Simba Travelcare is the most innovative travel management company throughout the region, creating a culture of service excellence and distinction. Through our pledge to quality of service, and the talent of our people, we are an innovative industry leader whose growth and success is anchored by our values, integrity and dedication to customer service.