Who We Are

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Who We Are

What can we do for YOU?

High performance individuals deserve nothing but exceptional service.

Our dedicated team will guarantee your traveler their favourite seat, check them in online and pre-empt travel disruption to ensure they make it to their meeting on time. Simba Travelcare perform 150% more fare searches and deliver greater savings than any of our competitors. Our reputation is judged on our clients’ feedback. 89% of our business is generated through referrals and over 50% of our clients have been with us for more than 10 years.

We specialize in:

  • First Class Flights
  • 5* Accommodation
  • Inclusive Packages
  • Latest Model Vehicle Hire
  • Best Prices Guarantee

OUR PEOPLE

You will work with a dedicated team of travel experts with an average of 21 years of travel experience.   They will become an extension of your business and an expert on your travel requirements. Our 24 hour emergency travel service (ETS) is completely in-house so there is always a Simba Travelcare consultant available when you need them most.

OUR STORY

Every company has one and this is ours..

  • Kampala 1995. Patrick Bitature’s dream is big. He visualizes a fresh, innovative alternative to the existing, ordinary travel companies in Uganda. With a team of just two travel consultant’s, Patrick Bitature establishes Simba Tours & Travel.
  • 1997 – The company celebrates its IATA Certification, an exciting milestone.
  • 2005 – The launch of  Simba Travelcare, the corporate arm of the company.
  • 2013 – to date:  Simba Travelcare becomes the first and is to date still the only travel company in Uganda, ISO 2001:2015 Certified.
  • Today our story continues to evolve and we now boost the latest technology and management systems. The entire team at Simba Travelcare continue with their professional development and pride themselves in providing excellence in customer service, which is one of the main reasons for our very high customer retention rate.

For us, the Travelcare story is never ending and we will continually strive to keep abreast of new developments and challenges in our industry.

+ OUR PEOPLE

OUR PEOPLE

You will work with a dedicated team of travel experts with an average of 21 years of travel experience.   They will become an extension of your business and an expert on your travel requirements. Our 24 hour emergency travel service (ETS) is completely in-house so there is always a Simba Travelcare consultant available when you need them most.

+ OUR STORY

OUR STORY

Every company has one and this is ours..

  • Kampala 1995. Patrick Bitature’s dream is big. He visualizes a fresh, innovative alternative to the existing, ordinary travel companies in Uganda. With a team of just two travel consultant’s, Patrick Bitature establishes Simba Tours & Travel.
  • 1997 – The company celebrates its IATA Certification, an exciting milestone.
  • 2005 – The launch of  Simba Travelcare, the corporate arm of the company.
  • 2013 – to date:  Simba Travelcare becomes the first and is to date still the only travel company in Uganda, ISO 2001:2015 Certified.
  • Today our story continues to evolve and we now boost the latest technology and management systems. The entire team at Simba Travelcare continue with their professional development and pride themselves in providing excellence in customer service, which is one of the main reasons for our very high customer retention rate.

For us, the Travelcare story is never ending and we will continually strive to keep abreast of new developments and challenges in our industry.

Core Values

  • Professional Service
  • Innovative and Flexible Client Solutions
  • Demonstrated Positive Return on Investment of Services
  • Today Simba Travelcare is the only ISO Certified travel management company in Uganda and is one of Uganda’s largest privately-owned travel companies.

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CONTACT INFO

Simba Travelcare is the most innovative travel management company throughout the region, creating a culture of service excellence and distinction. Through our pledge to quality of service, and the talent of our people, we are an innovative industry leader whose growth and success is anchored by our values, integrity and dedication to customer service.